AI automation for HVAC businesses

You're losing HVAC jobs when nobody answers the phone.

Otutu AI gives HVAC businesses a 24/7 AI receptionist that answers every call, captures the customer's details and books the job. We start with the calls you're missing, then look at the rest of the busywork.

Book fifteen minutes and I'll put you through to her live. Ask her anything, in whatever language your customers speak.

Automate the busywork. Focus on the business.
Incoming call 2:37 AM
Emma, answering
Customer
"My AC just stopped working."
Name
Phone
Address
Problem
Urgency
Time slot
Team notified Booked in 5 seconds
HVAC emergency call

Don't read about it. Hear it.

A real call through the live system. We placed the call, Emma did the rest. Nothing here is acted, scripted or simulated, and the appointment you see go into the calendar is the one she just booked.

Recorded call · 1 min 12 sec
Customer calls Emma answers Details captured Job booked Team notified

This is what your customers get when your team can't pick up.

Then test it yourself

Get on a call and I'll put you straight through to Emma.

Interrupt her. Give her a difficult address. Switch language mid-call and see whether she follows. Fifteen minutes is enough to know whether this holds up on your phones.
Book a live test
What actually happens

The call doesn't end when the conversation does.

Answering the phone is the easy part. The value is in everything that happens in the five seconds after the customer hangs up.

01

Answer

Emma picks up every call. After hours, weekends, and while your team is already on another line.

02

Understand

She collects what your team actually needs. Name, number, service address and what has gone wrong.

03

Qualify

She works out whether it's an emergency or routine, and follows the call flow you set for your business.

04

Capture

The lead lands where your office already works. A sheet, your calendar, or the system your team uses.

05

Follow up

The customer gets the next step, and your team opens the morning with the job already on the books.

Trust

Automation your business can actually trust.

Otutu AI is run by Jesse Otutu, a data privacy and compliance professional with a background in GDPR, US privacy, risk and regulatory work. Most people building this kind of thing have never had to answer for how customer data is handled. That is where we start, not where we end up after something goes wrong.

Call recording, AI disclosure, data handling and retention are all configurable, and we set them to whatever your business decides. We are not your lawyers, so anything that turns on the rules in your state is a conversation for you and your own advisor. Our job is making sure the system can actually be set the way you need it.

Business first, not technology first

We start with the problem you actually have. If automation isn't the right answer for something, we'll say so.

Your data stays yours

Customer information goes into your systems. You can see every call, every lead and every booking.

A person stays in control

Emma handles the repetitive part. Dispatch decisions, pricing and judgement calls stay with your team.

And when she gets it wrong

She follows the escalation path you set, and every call is recorded and written up. If she mishears an address you see it in the log that morning, not a week later.

Stop losing calls you already paid to generate.

Fifteen minutes. I put you through to Emma, you try to break her, and we work out how many calls you're actually missing each week. Plans are built around your call volume, so that number is where the conversation starts.

Automate the busywork. Focus on the business.